Job Description

Join to apply for the CTS Customer Service Representative role at Kratos Defense and Security Solutions . We are seeking a dynamic and results-driven Customer Service Manager with a strong background in aviation engine services. The ideal candidate will bring over a decade of experience in sales and customer relationship management, with a proven track record of driving growth and operational excellence across domestic and international markets. Key Responsibilities Manage regional sales activities for turbine engines, including overhauls, inspections, and component upgrades. Develop and maintain relationships with clients in agricultural, charter, and humanitarian aviation sectors. Possibly conduct on-site visits and represent the company at industry trade shows to drive brand visibility and client relationships. Oversee scheduling, forecasting, and throughput optimization using detailed production calendars and planning tools. Qualifications 10+ years of experience in aviation engine management, sales, and operations. Strong leadership and team management skills. Excellent communication and negotiation abilities. Willingness to travel for client visits and industry events. Excellent computer skills especially in Word and Excel. Preferred Experience Familiarity with Pratt & Whitney PT6A engines and dealing with Pratt and Whitney vendors. Experience in trade show representation and B2B sales. Background in supply chain coordination and production planning. Job Benefits Medical, Dental & Vision Insurance Coverage Life/AD&D & Short/Long Term Disability Insurance 401(k) Savings Plan Employee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) Holidays Education Reimbursement EEO Statement Kratos Defense is an Equal Opportunity and affirmative action employer. EOE: Minorities, Females, Veterans, Disabled, Sexual Orientation, Gender Identity and other protected classes. All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities. Disability Accessibility Accommodation If you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Pay Transparency The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Job Applicant Privacy Notice For applicants in the EU and California residents, please review our privacy notice. #J-18808-Ljbffr Kratos Defense and Security Solutions

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