Job Description

Job Description

Job Description

FLEET MAINTENANCE SHOP MANAGER – San Mateo, CA

Vector Fleet Management, LLC is an American based, privately held company that has been in the fleet maintenance business for over 30 years. Vector Fleet provides onsite, customized fleet maintenance solutions for clients in numerous states across the U.S.

Vector Fleet Management is in search of a Fleet Maintenance Shop Manager in San Mateo, CA. The candidate for this position will report directly to the Director of Operations and will have daily interaction with our dedicated customer. This position is responsible for the overall shop business and technical operation. Proven experience and a record of excellent customer and employee relations is necessary. Solid technical and asset management experience with medium/heavy duty trucks is required. This is a key position with a rapidly growing company that has a true customer service culture. This is an excellent opportunity with a competitive compensation package for the right candidate.

Duties include but are not limited to:

• Hands on management of day-to-day operations of a team consisting of 5 technicians
• Direct involvement with a dedicated customer in all aspects of vehicle and equipment maintenance and repair including communicating repair status, repair cost estimates, overall shop operations, and shop efficiency.
• Overseeing day to day shop operations, administrative processes, inventory management / parts procurement, and technician work quality & productivity.
• Regular communication with corporate staff including Operations, Accounting, and Human Resources.
• Accountability for contract relationship management.

Q ualifications/Requirements

• Eight (8) years of experience in automotive/heavy truck/equipment/emergency vehicle repair and maintenance with at least three (3) of those years in a service management/supervisory role.
• ASE Certifications STRONGLY preferred
• Educational requirements: High School graduate with some college preferred.
• Strong experience in managing technician productivity.
• Proficiency in developing and managing Key Performance Indicators.
• Experience in managing multiple technicians in a shop environment.
• Fluent working knowledge of MS Office, with a focus on Outlook and Excel.
• A proven track record as a self-starter with adherence to company policies.
• Strong customer orientation with a commitment to exceptional customer service.
• Excellent interpersonal and communication skills with both employees and customers.
• Analytical and resolution skills at both a strategic and operational level.
• Strong verbal and written communication skills.
• Must have acceptable driving record and pass a drug screening and background check.
• VALID DRIVER’S LICENSE REQUIRED.
• CDL License is desirable.

EDUCATION and/or EXPERIENCE

• At least 5 years of experience in a service management or assistant service management role is required.
• Must have computer proficiency utilizing Microsoft Office applications (Outlook, Word & Excel)
• Valid driver's license
• Good organizational and people skills
• Diesel engine and truck / trailer repair experience preferred, in addition to service management requirements

What We Offer:

• Competitive salary pay $70k - $90k plus annual bonus– paid weekly, every Friday
• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) program
• Paid vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $1,000 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Wellness and fitness programs through our providers

This is a true opportunity to be a valuable key player on our growing management team! If you feel that your skill sets and experience match what we are looking for, please APPLY NOW.

Check us out on the web at

Equal Opportunity Employer

#INDHP

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