Job Description

Hotel Houseman

A hotel houseman's duties involve maintaining the cleanliness and upkeep of the hotel, focusing on public areas, guest rooms, and supporting other departments. This includes tasks like cleaning lobbies, hallways, restrooms, and guest rooms, as well as assisting with guest requests, maintenance, and event setup.

Key Responsibilities

• Public Area Maintenance: Cleaning and maintaining lobbies, hallways, elevators, restrooms, and other common areas.
• Guest Room Service: Cleaning and restocking guest rooms, including making beds, replenishing towels and toiletries, and emptying trash.
• Event Support: Assisting with setting up and breaking down for events, including tables, chairs, and equipment.
• Maintenance and Repair: Reporting maintenance issues, performing minor repairs (like changing light bulbs), and assisting with larger maintenance tasks.
• Guest Assistance: Answering guest questions, running errands, and delivering items to guest rooms.
• Inventory Management: Maintaining inventory of essential supplies like cleaning products, towels, and toiletries.
• Security and Safety: Ensuring areas are secure and safe, reporting security issues, and following safety protocols.
• Waste Management: Collecting and disposing of trash and recyclables.
• Housekeeping Cart Management: Maintaining and stocking housekeeping carts with necessary supplies.
• Assisting Room Attendants: Helping with heavy items, removing soiled linens, and delivering fresh supplies.

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