Job Description
Hotel Portfolio Revenue Manager
Hospitality Starts Here:
Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!
Why Us:
Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
THE ROLE
The Portfolio Revenue Manager will apply their analytical and strategic planning strengths to successfully balance inventory and demand for all hotel revenue streams to maximize total hotel profit opportunities and guest satisfaction for the hotels assigned to them. The Hotel Portfolio Revenue Manager will play a critical role in driving revenue strategy, creating sales funnels, new market penetration, and fostering genuine relationships with ownership to influence strategic execution.
What we will ask of you:
- Participates in driving total hotel profit optimization using a rational, disciplined decision-making process, while managing risk under current and anticipated market conditions.
- Participate in strategic planning and collaborate with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
- Conduct weekly strategy meetings for assigned properties; discuss trends and sales tactics, review results from the previous meetings and determine action plans to maximize RevPAR for upcoming events and future dates.
- Assist the sales teams with pricing of groups and business transient accounts; conduct displacement analysis as needed to determine profitability.
- Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders.
- Ensure that all revenue statistic reports, including the financial statement, are accurate, consistent, and completed by the given deadlines.
- Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
- Create accurate short and long-term forecasts, achieving forecast accuracy across all profit streams.
- Participate in the annual budget process and produce long term projections as required.
- Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rates therein.
- Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
- Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
- System “owner” for RMS, CRS (PMS), Rate shopping system(s), and hotel specific platforms. Responsible for data quality and system hygiene, following industry best practices, recommendations, and procedures.
- Motivate, lead, coach and manage team members’ performance towards achieving exceptional guest service and employee satisfaction results.
- Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
Requirements for Success:
- Minimum 2 years hotel revenue management experience. Experience as a revenue manager or analyst in a multi-unit or resort hotel environment preferred. Experience revenue managing independent hotels preferred.
- University degree preferably in economics, business, or hospitality management.
- Knowledge in the use of automated systems including but not limited to RMS, PMS, CRS, Channel Management Tools, Extranets, as well as Microsoft Office suite is required.
- Ability to demonstrate strategic thinking, long-range planning and strong analytical skills are required.
- Ability to work independently and demonstrate strong initiative skills.
- Strong communication skills with a demonstrated ability to represent ideas succinctly and convincingly in discussion forums, written documents, or one on one conversations.
- Superior organization skills required, with the ability to manage multiple priorities under time constraints.
- Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment, strong interpersonal and team building skills are required.
- Must be a caring leader that builds trust and engagement by cultivating genuine relationships with open communication, empathy, and tolerance.
- Must work well in stressful high-pressure situations, make decisions and maintain composure and objectivity under pressure.
- Must be able to communicate effectively in the spoken word of English language, both verbally and in writing.
- Flexible to work nights and weekends when necessary, based on business and staffing needs.
- Must have valid driver's license.
- Must have ability to travel when needed for property visits, training conferences, sales meetings, etc.
Benefits:
- Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
- Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
- Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
- Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
- Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
- Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Job Tags
Full time, Contract work, Temporary work, Work at office, Local area, Flexible hours, Night shift, Weekend work,