Responsibilities Oversee help desk functions and participate in customer technical assistance by phone, electronically and in person Resolve problems to the end user’s satisfaction Supervise ticketing assignments through the queue-based NTConnections ticketing system Modify configurations, utilities, software default settings, etc. for customer workstations Administer help desk software to log all help desk interactions Install, configure and test new workstations, peripheral equipment and software Execute server builds and installations within a diverse set of customer premises Manage customer interaction to ensure clear and attainable expectations Help develop recommendations for improved customer solutions Maintain inventory of all equipment, software and software licenses Identify and escalate situations requiring senior level attention Qualifications Customer service orientation Technical aptitude Problem solving Adaptability Attention to detail Stress tolerance College degree in relevant field 3 years of relevant technical supervisory experience Certifications: MCITP or MCSE Willing to comply with comprehensive background check #J-18808-Ljbffr Veteran Tech Brigade
...The Reddit Pro teams mission is to empower brands, organizations and professionals to create engaging content for our communities while growing their presence on Reddit through Reddit Pro. Reddit Pro is an ongoing initiative that offers advanced tooling for businesses...
...the intended message, engaging the target audience. Responsibilities Write clear, engaging, and persuasive copy for various media (digital, print, TV, radio, social, etc.). Collaborate closely with art directors to execute integrated advertising campaigns....
Class A LOCAL TRUCK DRIVER - No experience necessary JobKnowledge of metro areaPick-up and delivery of piggyback trailers to various shippers and consigneesLoad and unload trucks and trailersKnowledge of DOT, warehouse, and shipping documentation; Freight...
...offer 40 hours per week guaranteed. The family is open to a live-in arrangement during working weeks if preferred. Children... ...teeth, preparing and serving breakfast, and packing lunches. The nanny will drive the children to and from school and activities, plan...
...Description Summary: Uniformed position at all times. Armed Security Officers duties include being a visible deterrent to criminal activity... ...Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB). New hires who have completed the...