Job Description

Direct message the job poster from Solomon Page An iconic five-star hotel in New York City is seeking a Concierge to join its world‑class hospitality team. This role is ideal for a polished, articulate professional with a passion for luxury service, extensive knowledge of New York City, and the ability to anticipate guest needs with grace and precision. Full‑Time | On‑Site | 40 Hours per Week | 2–3‑Month Assignment Compensation: $36–$38/hour Responsibilities Provide warm, professional, and proactive service to all guests, ensuring every interaction reflects the hotel’s reputation for excellence. Anticipate guest needs and respond promptly to requests for dining, entertainment, transportation, shopping, and cultural experiences. Maintain a deep understanding of New York City’s dining scene, events, and attractions to deliver expert, tailored recommendations. Coordinate restaurant and theater reservations, transportation arrangements, and tour bookings through trusted vendor networks. Liaise closely with all hotel departments to ensure seamless communication and flawless guest experiences. Oversee and maintain concierge resources, including updated vendor contacts, ticketing information, and city event listings. Assist with guest arrivals and departures, coordinating luggage and transportation logistics with bell staff. Manage mail, packages, and messages accurately and discreetly. Handle guest feedback and complaints with empathy and professionalism, ensuring swift resolution and guest satisfaction. Maintain accurate logs, reports, and charge reconciliations for all concierge‑related transactions. Stay informed on emerging hospitality trends and continually enhance the level of personalized service delivered. Required Qualifications Minimum of 2 years’ experience as a Concierge in a luxury hotel or private membership environment. Exceptional interpersonal and communication skills; confident interacting with UHNW guests and VIP clientele. Deep familiarity with New York City’s fine dining, cultural, and entertainment landscape. Proven ability to handle complex guest requests with poise, discretion, and attention to detail. Proficiency in Microsoft Office and hotel operating systems (e.g., OPERA, ALICE, SevenRooms, OpenTable, RESY). Multilingual ability strongly preferred (English required; fluency in an additional language a plus). Flexible schedule with availability for weekends, holidays, and evenings as required. Physical Requirements Ability to stand and walk for extended periods. Lift or carry packages and luggage up to 25–50 lbs occasionally. Maintain professional presentation and composure in a fast‑paced environment. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers— which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long‑term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits. #J-18808-Ljbffr Solomon Page

Job Tags

Similar Jobs