Job Description

Job Description

Job Description

Do you love working with people in person and on the phone while providing exceptional customer experiences? As an Automotive Parts Counter Associate, you will have the opportunity to make a positive impact on our business every day. We are looking for strong, energetic, people-focused team members who will help us serve our internal and external customers. Does this sound like you? Apply now!

The Parts Counter Associate is responsible to sell parts to all customers in person, through the service department, or on the phone. 

Position Responsibilites (Not an exhaustive list)

• Assist all customers (external and internal) by selecting required parts in a friendly, professional, and efficient manner
• Inform customers of additional parts required for needed repairs
• Answer incoming phone calls and counter inquiries in a polite and professional manner, providing price quotes and other information as needed
• Notify all involved parties when special ordered parts have been received
• Pull orders and ensure sure all parts are tagged with customer names and quote number
• Makes sure all internal requests for parts are billed on service repair order
• Follow up on back-ordered parts and replenishes assigned inventory daily
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Maintain a prompt and efficient flow of paperwork
• Receive payment from retail customers or obtain credit authorization
• Ability to multi-task in a fast paced environment
• Strong computer & phone skills is required
• Experience using CDK is a plus!
• Bi-lingual is a plus!
• Must be at least eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screen (background and drug test)

Benefits

• 401(K) Plan
• Medical Plan
• Dental Plan
• Vision Plan
• Family Owned & Operated
• Paid Vacation
• Work/Life Balance
• Promote from within
• Paid Training

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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