Restaurant Host/Hostess Job at Puritan Backroom, Manchester, NH

aFplM2tlanI5SldPKzB2bnMvMGNaTWpQamc9PQ==
  • Puritan Backroom
  • Manchester, NH

Job Description

Job Description

Job Description

Job Summary

We are looking for a warm, welcoming, and well-organized Host/Hostess to be the first point of contact for our guests. This role is central to creating a memorable dining experience by managing reservations, seating arrangements, and guest flow. The ideal candidate is friendly, polished, and thrives in a busy hospitality environment.

Key Responsibilities
  • Guest Reception

    • Greet all guests promptly and courteously upon arrival.

    • Provide accurate wait time estimates and escort guests to their tables.

    • Answer phones professionally and manage reservations using the booking system.

  • Seating & Flow Management

    • Coordinate the seating chart and maintain even server rotation.

    • Monitor the dining room to ensure tables are turned efficiently and guests are seated promptly.

    • Communicate with the kitchen and serving staff to manage table availability.

  • Customer Service

    • Respond to guest inquiries and accommodate special requests when possible.

    • Handle complaints or concerns with professionalism and involve management as needed.

    • Maintain a clean, tidy, and inviting reception and waiting area.

  • Administrative & Coordination

    • Record guest preferences and maintain reservation logs or notes.

    • Prepare menus, promotional materials, or event flyers for guests when applicable.

    • Support the front-of-house team with light duties during peak times.

Requirements
  • Previous experience in customer service or hospitality preferred.

  • Friendly, professional, and confident with excellent interpersonal skills.

  • Ability to multitask and remain calm under pressure.

  • Familiarity with reservation systems (e.g., OpenTable, Resy) is a plus.

  • Must be punctual, well-groomed, and team-oriented.

  • Flexible schedule, including availability to work nights, weekends, and holidays.

Benefits
  • Competitive hourly wage and tips (where applicable)

  • Staff meals or discounts

  • Opportunities for advancement into server or management roles

  • On-site training and development

Job Tags

Hourly pay, Holiday work, Flexible hours, Night shift, Weekend work,

Similar Jobs

Route Elite

FedEx Delivery Driver Job at Route Elite

 ...We are a Contracted Service Provider for FedEx Ground. We are looking for a responsible Delivery...  ... Day Shift (Preferred) Usual start time: 8:30 AM Usual end time: 5 PM Weekend as needed Job Types: Full-time, Part-time Pay: $100.00 - $300.00 per day... 

Department of Corrections & Rehabilitation

PROGRAM TECHNICIAN Job at Department of Corrections & Rehabilitation

 ...their job application. This advertisement is for a Program Technician postiion located in the Redding Hybrid Unit in Shasta county...  ...submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to... 

LifeStance Health

Licensed Specialist Clinical Social Worker (LSCSW) Job at LifeStance Health

 ...and/or adolescents, or across the lifespan Able to work from home (secure internet connection, private space, comfortable with basic...  ...provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and... 

SEEK Professionals, LLC

Mechanical Designer Job at SEEK Professionals, LLC

 ...environments and has a passion for transforming concepts into precision-engineered realities. In this dynamic role, youll bring your SolidWorks expertise to the forefront, designing equipment and components, producing technical and shop drawings, and supporting projects... 

Syndicatebleu

Freelance Graphic Designer Job at Syndicatebleu

 ...Seeking a versatile and imaginative Graphic Designer to work closely with a small, passionate team within the Beauty & Personal Care industry. This is an exciting opportunity to play a key creative role in shaping a brand from the ground up from campaign launches and...