Job Description
Technical Service and Development Specialist, Paper & Board at Trinseo S.A. summary:
The Technical Service and Development Specialist for Paper & Board at Trinseo provides expert technical support and leads innovation projects focused on sustainable packaging solutions. This role involves managing customer relationships, ensuring product quality, and coordinating cross-functional initiatives primarily in North America, with some international travel. The specialist leverages deep knowledge in coatings, rheology, and converting processes to drive product development and commercialization within the paper and board market segment.
Overview Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation.
A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers - ready to tackle any challenge and passionate about delivering value.
As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day.
Overview (Scope of Role) The
Technical Service and Development (TS&D) Specialist, Paper & Board role will be based in Midland, MI. The TS&D Specialist provides support and expertise for the paper and board market in North America to strategic customer partners. The role will be focused on solution development in the area of sustainable packaging with paper and board materials as a growing application and market segment. The specialist will manage the relationship with new and existing customers serving as the technical focal point for the organization as well as assist on special projects internally. Support of heritage business in the area of graphical and specialty papers is also in scope.
This is an onsite role based in Midland, MI that would require at 20-40% travel domestically with a small portion of international travel to internal sites in Europe to be expected. Responsibilities As the technical interface with customers, the role has a strong application and product development focus, with additional responsibilities for ensuring product quality meets customer needs. Key responsibilities include:
- Leading innovation projects in the area of sustainable packaging solutions in alignment with Global TS&D structure
- Project management - opportunity to lead project team
- Designs and initiates technical programs and experiments
- Builds required ecosystem to deliver innovation targets successfully
- Accountable to deliver key project milestones on time
- Demonstrates sound business acumen to ensure resources are invested in highest value projects and activities
- Technical service to strategic customers
- Is a go-to expert for technical questions in the area of Paper and Board (application needs and properties, formulation, rheology, coating, drying, and converting processes).
- Designs and initiates application lab and pilot programs to support commercialization of existing and new products
- Support and align with account managers for strategic customers
- Follows the innovation stage gate process demonstrating required documentation, project management discipline, and timely communication to teams and stakeholders
- Technical lead focal point for marketing products and collaborating with other functions for initiatives in the area of paper and board packaging in North America.
- Identifies and leads programs with 3rd parties (institutes, consortiums, co-suppliers, technology partners, etc.)
- Actively participate in our global TS&D and R&D community to share best practices and knowledge
Qualifications - 10+ years of technical service or related technical experience within coating, packaging, and/or converting industries
- MS Degree in chemical science (chemical engineering, polymer science, coating technology, or equivalent) preferred
- Strong base of knowledge in coatings, rheology, and process science related to paper, board and converting markets.
- Strong business acumen and customer centric experience welcomed
Equity and Inclusion With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.
Keywords:
technical service, product development, sustainable packaging, paper and board, coatings technology, rheology, chemical engineering, packaging solutions, project management, customer support
Job Tags
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