Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
.... ONE VISION. philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify...
...At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding...
Join to apply for the ABM CoE Manager role at TieTalent15 hours ago Be among the first 25 applicantsJoin to apply for the ABM CoE Manager role at TieTalentGet AI-powered advice on this job and more exclusive features.AboutWe're in an unbelievably exciting area of...
...exclusive features.Company DescriptionHakai Security is a small startup company that... ...DescriptionThis is a part-time on-site role as a Cyber Security Specialist at Hakai Security... ...Technology, or related fieldSeniority level Entry levelEmployment type Part-timeJob...
...descriptions Conduct strategic sourcing and develop diverse candidate pipelines across various platforms and networks Maintain ATS records and support system transitions (Workday) Provide reporting and analytics on open roles, time-to-fill, and pipeline activity...